Terms ofService

Last updated: November 19, 2024

1. Acceptance of Terms

Welcome to Stagefy ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our AI-powered real estate marketing platform, including our website, mobile applications, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Stagefy provides AI-powered tools for real estate professionals, including:

• AI-generated property descriptions
• Photo editing and enhancement tools
• Video creation and marketing materials
• Property listing templates
• CRM and lead management features
• Marketing materials marketplace

3. User Eligibility

To use our Service, you must be at least 18 years old and have the legal capacity to enter into these Terms. By using our Service, you represent and warrant that you meet these requirements.

4. Account Registration and Security

To access certain features of our Service, you must register for an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Plan details are available on our website.

5.2 Billing and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated in our refund policy
• You are responsible for all applicable taxes
• Payment information is processed securely through third-party providers

5.3 Subscription Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods.

6. Acceptable Use Policy

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our Service
• Use the Service for any illegal or fraudulent purposes

7. Content Ownership and Rights

7.1 Your Content

You retain ownership of content you upload to our Service. By uploading content, you grant us a license to:

• Process and analyze your content using our AI tools
• Store your content securely in our systems
• Display your content within our platform

7.2 Our Content

All content generated by our AI tools, templates, and platform features remain our intellectual property. You may use generated content for your business purposes but may not resell or redistribute our proprietary tools or templates.

8. AI Content Disclaimer

Our AI-generated content is provided "as is" for informational and marketing purposes. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying all generated content before use. We are not liable for any damages resulting from the use of AI-generated content.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in our Privacy Policy.

10. Service Availability and Support

We strive to provide reliable service but cannot guarantee:

• Uninterrupted or error-free operation
• Immediate response to support requests
• Compatibility with all devices and browsers

Support is provided via email and our help center. Response times may vary based on support volume.

11. Limitation of Liability

To the maximum extent permitted by law, Stagefy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities arising from your use of our Service.

12. Indemnification

You agree to indemnify and hold Stagefy harmless from any claims, damages, losses, or expenses arising from your use of our Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We may terminate or suspend your account and access to our Service:

• Immediately for violation of these Terms
• With notice for non-payment or extended inactivity
• At our discretion for any other reason

14. Governing Law

These Terms are governed by the laws of South Africa. Any disputes arising from these Terms or your use of our Service shall be resolved in the courts of South Africa.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notifications. Continued use of our Service after changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms, please contact us:

These Terms of Service were last updated on November 19, 2024. By continuing to use our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.